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Legal notice

Company name and legal form: NUMIA Association
Headquarters mailing address: Avda. De Roma, 32 Escalera B Entlo 5 08015 Barcelona, ​​Spain

VAT number: G67376459

Telephone number: +34 602 63 80 05
Email address: [email protected]

Direction: Jose Garcia; Sergio Tella
Publishing Director: Jose Garcia
Responsible for the protection of minors: Jose Garcia

Register: Register of associations of Barcelona

Host: hetzner Online GmbH Industriestr. 25 CEO: Martin hetzner,91710 Gunzenhausen | Germany NurembergStephan Konvickova, Günther Müller Tel: + 49 9831 505-0

Ansbach Registration Office: HRB 6089 VAT Reg. No .: DE812871812 info@hetzer.com | www.hetzer.com

PRIVACY POLICY

1.Data treatment

In compliance with the provisions of Organic Law 15/1999, of December 13, on the Protection of Personal Data (LOPD), NUMIA, informs its customers that all personal data provided will be included in an automated file of character personnel, in the Spanish Agency for Data Protection, created and maintained under the responsibility of NUMIA. with registered office at Avda. Roma, 5-7 of Barcelona, ​​with CIF: G-67376459. Email: [email protected]

The purpose of this file is to facilitate the processing of orders and send commercial offers in the future on products and services that may be of interest to our customers. Likewise, it is reported that once the data has been dissociated, the information regarding users' consumption and browsing habits may be used by NUMIA for statistical and / or commercial purposes.

NUMIA guarantees the security and confidentiality of the data provided. In this way, it undertakes to comply with its obligation of secrecy of personal data and its duty to keep them and adopt all necessary measures to avoid their alteration, loss, treatment or unauthorized use. Therefore, all information about our clients will not be used for commercial purposes or transferred to third parties.

NUMIA customers may at any time exercise their rights of access, rectification, cancellation and opposition, communicating it in writing to our email address: [email protected]

 2.Cookies Policy

Socialgluten.com uses "cookies" with the sole purpose of offering a better, more personalized service and help make browsing through its pages easier and adjusted to the preferences of its users.

A "cookie" is a small text file that a web page server stores in the user's hard drive. Cookies cannot identify a person by themselves since they do not refer to any personal data and cannot be executed as a code or contain viruses.

Socialgluten.com uses two types of cookies, its own or technical, necessary for the proper functioning of the page and the provision of Socialgluten.com services and those of third parties such as analytics, necessary for the monitoring and statistical analysis of users who access to Socialgluten.com, or those of social networks.

First-party cookies: These cookies will help us, for example, to save user settings (language and version of Socialgluten.com from which you browse) so that in your next visits you can access the same version. In addition, it will allow us to manage your shopping cart and keep the products added to it while browsing our pages.

It also allows us, that once you have identified with your e-mail and password for the first time, you do not have to re-enter this information every time you visit Socialgluten.com when participating in our social tools: blogs, forum , bulletin board. In the header of Socialgluten.com, “Hello” will appear and then your alias, if you have one and only your email. This will make browsing our website more comfortable. Use the "Close Session" option if you access our page from a public computer.

However, keep in mind that, as a measure to guarantee the security of your personal data, you will always have to identify yourself to process your orders or access the “My account” section, regardless of whether you have previously identified.

Third-party cookies:It uses analytical cookies. We use the Google Analytics tool to track and statistically analyze the users who access our pages. These cookies do not identify the user or keep their private data, but only collect browsing information that users make anonymously through Socialgluten.com to statistically track it.

Most browsers automatically accept "cookies" but it is also possible to configure them for non-acceptance or blocking. If they are deactivated, in this case the user will be able to browse the web, but in order to make a purchase on Socialgluten.com it will be essential that the browser accept the so-called “session cookies”, those that exist only while remaining on Socialgluten.com and disappears if the browser is closed.

The "Help" section of most browsers indicates how to modify your browser's cookie settings:

Chrome: https://support.google.com/chrome/bin/answer.py?hl=es&answer=95647

Explorer: https://windows.microsoft.com/es-es/windows7/how-to-manage-cookies-in-internet-explorer-9

Firefox: https://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-que-los-sitios-we

Safari: https://support.apple.com/kb/ph5042

Socialgluten.com may modify this Cookies Policy based on legislative, regulatory requirements, or with the purpose of adapting said policy to the instructions issued by the Spanish Agency for Data Protection, therefore users are advised to visit it periodically.

 3.Exercise of data protection rights

The company that owns  socialgluten.com is NUMIA, Avda. Roma, 5-7 08015 Barcelona. Email: [email protected]

You can exercise your rights of access, rectification, cancellation and opposition by writing to NUMIA, Avda. Roma, 5-7 08015 Barcelona or by sending an info email@ socialgluten.com. You can also contact us through the telephone number 602-63-80-05.

The user's request must comply with the following legally established minimum content:

Name and surname.

Photocopy of the ID, electronic signature or scanned copy of the ID.

Concrete request

Address for notification purposes.

Date and signature of the applicant

Due to the nature of the service and contents of the Website, it is essential to be able to send registered users commercial communications by email. Therefore, in case of cancellation of data provided in the previous paragraph, this will automatically entail cessation and abandonment in the condition of Registered user of SocialGluten.

4. Minors

Our services are aimed at persons of legal age, in the event that some of our services are specifically aimed at minors, SocialGluten request the consent of the parents or guardians for the collection of personal data or, where appropriate, for the automated processing of data as set forth in current legislation. If the registered user is a minor, it is required that he have the prior consent of his parents or guardians before proceeding to the inclusion of his personal data in the forms of the Website.

Privacy Policy revised according to GDPR (EU) 2016/679

Last update: May 2018

To access and / or use the services of SocialGluten it is necessary that users provide SocialGluten with certain personal data.

Our privacy policy describes how SocialGluten collects and uses your personal data. The updates in this version of the Privacy Policy reflect changes in the data protection law.

What are personal data?

According to current regulations, the following is understood as personal data: any information that allows a direct or indirect identification of a natural person.

We do not consider personal data to all information that has been pseudonymized, dissociated or aggregated and therefore does not allow the identification of a natural person.

Responsible for the processing of personal data

All comments, queries and requests regarding our use of your information are welcome and should be addressed to NUMIA, Avda. Roma, 5-7 08015 Barcelona or by email to the address [email protected].

Personal data we collect

It is important that you know that we only collect data when you use our platform or linked services, such as our Web or App for mobile devices available for both iOS and Android.

Data that you provide us, so that we can offer you our service:

  • Full name
  • E.
  • Phone Number
  • Mailing Address
  • Company ID or NIF (when you ask us for an invoice)
  • Billing address (when you ask us for an invoice)

Data that we collect automatically for the proper functioning of our platform:

  • IP address from which you have connected to our website
  • Device from which you have bought in SocialGluten
  • Interactions on our website, such as if you have visited a product category
  • Statistics of visited pages
  • Geolocation data of postal addresses

Regarding the cookies we store in your browser, in  https://SocialGluten.com/compra-online/cookies You have all the information.

In addition, we keep the history of your conversations with support chat and with the shops to guarantee an optimal service.

Use of personal data

While you are using the services of SocialGluten we will process and store your personal data to be able to prepare your purchases and send them home, improve your user experience on our website and our mobile App, solve any type of incident as quickly as possible, recommend you product, inform you of offers so that you save the maximum in your purchases and to detect, investigate and mitigate possible cases of fraud in the use of our platform. In short, in order to offer you the best online service.

SocialGluten guarantees that it has adopted the appropriate security measures in its facilities, systems and files. Likewise, we guarantee the confidentiality of your Personal Data and that these will not be transferred to third parties without your knowledge. This, however, SocialGluten will reveal to the competent public authorities the Personal Data and any other information that is in its possession or is accessible through its systems and is required in accordance with the applicable legal and regulatory provisions.

What you can do with your personal data

  • You can ask us for a copy of the personal data that we have stored in SocialGluten. Send an email to [email protected] indicating that you want a copy of your personal data. For security reasons we will have to validate the identity of the applicant, for this you will have to send us the email requesting the data from the same email account with which you registered in SocialGluten. We will send you the requested information in less than 30 days as stipulated by current legislation.
  • You can delete your personal data. For that you will have to send an email to [email protected]requesting the withdrawal. If you do that data, it can no longer be recovered in the future.

How we share your data

In SocialGluten we have to send some of your personal data to other companies in order to offer you our service. Check the following list to see what treatment we make of your personal data.

Full name

Our team is responsible for preparing your orders, so they need your name to be able to deliver your purchase to the dealer.

Our logistics partners are responsible for planning the delivery routes and need to know your name to pick up your order.

Our customer service tool needs the information to manage the incidents you send us by email to [email protected]

Email

SocialGluten needs to know your email so we can manage the issues with you.

Our CRM tool needs the information to send you the emails with the best offers

Our customer service tool needs the information to manage the incidents you send us by email to [email protected]

Phone Number

Our logistic collaborators need to know your phone number and thus manage any incident during the distribution, also notify us of our arrival at your home if required.

Our CRM tool needs the data to be able to send notifications to your mobile, whether they are push or SMS notifying you of offers of your interest.

Our customer service tool needs the information to manage the incidents you send us by email to [email protected]

Mailing Address

Our logistics partners need your postal address to be able to deliver your purchase.

Company ID or NIF

We send it to our financial tool to generate invoices for your purchases. In case they request them.

Billing Address

We send it to our financial tool to generate invoices for your purchases.

Billing information regarding economic transactions or services provided will be kept according to legal regulations.

How long do we retain your data?

Your personal data must remain in our systems for as long as necessary to be able to offer you our service, for the time necessary to comply with all the legal obligations necessary to offer our service and for the time necessary to be able to comply with any legal requirement that is put SocialGluten first.

In any case, the duration of data retention varies depending on the context of the service we offer or the legal obligations to which we are subject.

For example, the following cases may modify data retention:

- Maintain and improve the performance of our products keeping the systems safe and optimized.

- Maintain financial records for as long as current legislation marks us.

Seguridad de los datos

We take steps to protect your personal data against unauthorized access and unlawful processing, accidental loss, destruction or damage. Regarding the password you have chosen to access SocialGluten, you are responsible for keeping said password confidential. We recommend that you do not share it with anyone.

For your security SocialGluten has relied on the payment system by credit card to a payment gateway. The bank details entered are encrypted and transmitted securely to the servers of the payment gateway and, subsequently, are verified with the issuing bank to avoid possible fraud and abuse.

Trusted Shops DemoShop

The Trusted Shops Trustbadge is integrated into this website to display its quality seal and collected reviews, as well as to offer Trusted Shops products to buyers after placing an order.

This serves to safeguard, within the framework of a balancing of interests, our overriding legitimate interest in the optimal commercialization of our offer by enabling a secure purchase, in accordance with article 6, paragraph 1, letter f) of the GDPR. The Trustbadge, and the services advertised with it, are part of the Trusted Shops GmbH offering, Subbelrather Str. 15C, Cologne CP 50823, Germany. A distribution network provider (CDN) provides the Trustbadge as part of an on-demand treatment.

Trusted Shops GmbH uses service providers from the USA. An adequate level of data protection is guaranteed. You can find more information on data security from Trusted Shops GmbH here: https://www.trustedshops.es/aviso-legal/

Every time the Trustbadge is loaded, the web server automatically saves a server log file, which contains the IP address, the date and time of the visit, the amount of data transmitted and the requesting provider (access data), while registering the visit. Individual access data is stored in a security database for analysis of security problems. Log files are automatically deleted no later than 90 days after creation.

Additional personal data will be transferred to Trusted Shops GmbH, to the extent that, once an order has been placed, you have chosen to use the Trusted Shops products or have previously registered to enjoy their use. In this case, the contractual agreement established between you and Trusted Shops will apply. For this purpose personal data is automatically collected from the order data.
The verification of whether you as a buyer are already registered for the use of a product, will be carried out automatically through a neutral parameter, the email address using a one-way cryptographic function with a hash algorithm. Before transmission, the email address will be converted to that hash value that Trusted Shops cannot decrypt. After searching for a match, the parameter will be cleared automatically.

This is necessary for the fulfillment of our preponderant legitimate interests, as well as those of Trusted Shops regarding the provision of the buyer protection guarantee for that specific order, as well as the transaction evaluation services according to Art. 6, paragraph 1, letter f) of the GDPR. More details, including the right to object, can be found in the Trusted Shops Privacy Policy linked above or within the Trustbadge.

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